Race Day FAQ
1. I have a friend who wants to register, what do they need to know?
Race Day registrations will take place online from 6:30 a.m. to 8:00 a.m. Only credit cards will be accepted. Registration will take place in Fiorenza Plaza (1111 St. Joseph Pkwy, Houston, TX 77002) directly in front of the Co-Cathedral of the Sacred Heart.
2. My schedule has changed, and I cannot attend Steps for Students. Can I get a refund or transfer my registration to another runner?
If you are unable to attend the race, thank you for your donation. Refunds will not be issued. If you would like to transfer your registration to another runner, please email steps4students@archgh.org.
3. Where can I park on race day?
Street parking and parking in area surface lots and garages will be available. Downtown Houston street parking is generally metered parking. Meter regulations ARE enforced on Saturdays, so please be aware of where you park. Be prepared to pay for parking - most lots/meters are around $7.00 per day.
Be aware that all course streets will shut down at 8:00 a.m. Plan to arrive before that time or be prepared to walk from satellite parking lots.
4. If I am timed, how do I wear my bib?
Your bib contains your timing chip. Pin your bib number on the front of your shirt so that it is visible. Safety pins will be available at packet pick up and on race day. If you want to be timed, DO NOT wear someone else’s bib/chip. Make sure the name on the bib is yours.
5. Where can I find a restroom or medical services?
Restrooms are located on Fannin Street near the Catholic School Village.
Medical services are located in the Catholic School Village. If you need medical assistance on the race course, please contact a police officer at a corner and help will be dispatched to you immediately.
6. What if it rains on race day?
Steps for Students is a rain or shine event. We will run/walk unless our Race Director calls the race due to weather conditions that might threaten the imminent safety of our runners. Race day updates will be posted on the Facebook page which is linked to the Steps for Students website at www.steps4students.org. Please check this site before you leave your house on race day for the latest breaking news.
7. I can’t find my group— where do I go?
It’s best to have a meeting point with your family (ex. your school’s tent). In case you are separated, all lost children will be taken to the Volunteer Check-In tent in Fiorenza Plaza. Once identified, the parent’s name will be announced from the stage.
8. Are strollers allowed?
Of course! This is a family race and we welcome people of all ages. Participants with strollers will line up at the back behind walkers to ensure that everyone is safe.
9. Are pets allowed at the race?
NO. If you bring a pet, you will be asked to leave.
10. What safety measures will be in effect?
· We have made every effort to control traffic along the course, but there are always people who may get through. Be alert!
· Runners and walkers are expected to follow directions from all race officials. Police officers will be stationed around the course for traffic control and safety.
· Water will be available at the start and finish lines and at two water stations along the course. Drink plenty of liquids before the race and do not run in this race if you are not sufficiently trained. If the temperature and humidity are high on race day, adjust to a slower pace.
11. Where is the lost and found?
All lost items will be taken to the Information Booth. After the race, all remaining lost items will be held 10 days and then discarded.
12. Where can I meet my school team?
In the Catholic School Village - located in Fiorenza Plaza opposite the Co-Cathedral of the Sacred Heart. Catholic School Village maps are available around the race site.
QUESTIONS?
Email steps4students@archgh.org.
See PDF of the Race Day FAQ's included in this year's packets.
Click the icon below to download the attached PDF.